HVAC Controls Service Tech

For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.

If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.

Controls Service Tech 

Reports to: Service Manager

FLSA Status: Non-Exempt, Hourly

Job Description for Controls Service Tech

The primary objective of this position is to perform startup and service on control lines sold by Air Equipment Company under the direction of the VP of Controls Products. This position will be responsible for configuring and programming a variety of field installed controls accurately, completing startup documentation correctly, and effectively communicating the status of projects. AEC currently represents the following Controls lines including but are not limited to Phoenix Venturi Valves, ABB drives, and Aircuity systems. This role will demonstrate excellent problem solving, time management, and computer skills. This role will also demonstrate excellent communication skills with other BAS contractors and end users of control systems.

Description of Principle Duties:

• Responsible for the execution of manufacturer startups and warranty repair for the control lines represented by AEC.
• Responsible for correctly configuring and programming a variety of manufacturers’ controllers.
• Responsible for troubleshooting and repairing controls related equipment during warranty period.
• Responsible for performing service for aftermarket customers of AEC controls manufacturers.
• Responsible for accurately completing startup documentation in a timely manner.
• Responsible for documenting and communicating warranty issues.
• Communicating with project management and service controller to ensure jobs remain on track and on schedule.
• Consistently reporting time and detailed notes in a timely manner
• Collaborating with the Service Manager to ensure AEC site / equipment issues are resolved effectively and efficiently.