Community Engagement Internship

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. 

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About the Australia Team 

Zipline is building its presence in Australia, and we are looking for an exceptional student or recent graduate to join the team as a part-time Australia Expansion Fellow.

The Australia team is responsible for developing the partnerships, market strategy and operations required to bring Zipline’s autonomous logistics system to communities across the country. This means working at the intersection of business, government, technology and community to understand where Zipline can have the greatest impact and what it will take to get there.

The Role

As an Australia Expansion Fellow, you will work directly with Zipline’s Head of Australia on our community engagement strategy.

This is a hands-on role. You’ll spend time with our local leadership out in the community, meeting residents, businesses and community organisations, listening to their perspectives and ensuring questions and concerns are addressed. You will help translate our exciting but unfamiliar technology into clear, credible and locally relevant conversations. Success means communities hear from Zipline early, have meaningful opportunities to engage with us, and see the benefits of having Zipline operate in their community.

The ideal candidate is intellectually curious, an excellent communicator, and highly attuned to community sentiment.

What You'll Do

• Build relationships with residents, community groups, elected officials, local businesses and environmental organisations
• Engage local influencers, community publishers and social media group administrators
• Organise community briefings, listening sessions, demonstrations, open days and retailer events
• Explain Zipline’s technology clearly and credibly, including addressing concerns such as noise and safety
• Monitor community sentiment and identify emerging concerns early
• Manage stakeholder outreach, follow-ups and the community CRM
• Bring community feedback back into Zipline and help teams respond to what we hear
• Represent Zipline at local meetings, events and community forums

What You'll Bring

• Experience in community engagement, stakeholder relations, public affairs or a related field
• A strong track record of building trusted relationships with local communities
• Excellent communication, listening and relationship-building skills
• Confidence engaging with everyone from residents and small-business owners to councillors and MPs
• The ability to explain complex or technical topics simply
• Good judgement and confidence in handling challenging questions or concerns
• Ability to take ownership of ambiguous problems and work independently
• Knowledge of the Central Coast and Lake Macquarie regions would be a significant advantage
• A practical, energetic approach and willingness to spend time out in the community, including some evenings and events
• Genuine interest in Zipline’s mission and a passionate belief in the benefits our drone delivery technology can bring to communities

What Else You Should Know

This fellowship is a part-time, hybrid position based in the Sydney, Central Coast or Lake Macquarie areas.

The hourly rate for this fellowship is $50 AUD per hour. Please note that this is a target cash rate for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. Additional benefits may include paid sick time and other benefits, where applicable and subject to local requirements.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.