Regional Operations Associate

About the Team

DoorDash is looking for you to join our team as a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We operate at the intersection of strategy, execution, and quality — obsessing over performance, efficiency, and scalable processes as we expand our footprint. This team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize best-in-class operational practices across our logistics network.

We are looking for someone to drive quality improvements, unblock complex logistical challenges, and build scalable, standardized systems to ensure on time delivery. Our regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience.

About the Role

You will play an integral role in managing day-to-day operations and site performance in a specific region within the U.S. You will work with both internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager. We expect this role to be up to 25% travel.

You’re excited about this opportunity because you will…

• Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network
• Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth
• Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to keep operations running smoothly, efficiently, and safely while continuously raising the performance bar.

We’re excited about you because…

• You solve problems from first principles. You’re excited to solve problems in innovative ways and you resist “this is how it’s always been done” thinking
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in fast-paced startup environments
• You’re analytical. You let data win arguments. You are a data-driven problem solver able to analyze and synthesize data in SQL/excel independently
• You go high and you go low. You’re able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business
• You have 3+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space.
• You have a Bachelor’s Degree in a related field
• If internal, you qualify for internal mobility guidelines

Bonus Points:

• You have experience scaling operations in a successful start-up
• You have a demonstrated interest in logistics, on-demand services, and marketplaces
• You have multi-unit management experience
• You have experience working with 3PLs

Applications for this position are accepted on an ongoing basis

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$87,000—$128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

**If you need any accommodations, please inform your recruiting contact upon initial connection.

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Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .