Implementation Specialist

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.

Junior Implementation Specialist

About HR4
HR4 is the all-in-one HR software platform built for dealers. Based in Toronto and serving over 1,000 clients across North America, we power every step of the employee journey, helping automotive dealers transform to build high-performing teams. Our focus on the automotive and adjacent sectors has allowed the product to evolve with the business and our integrated workflows to stay relevant and easy to use.

For over ten years we have helped clients run HR with the consistency, structure, and discipline of a Tier 5 organization, through a clear, repeatable system of work we call the HR4Way. Every client is set up and supported by an Implementation team that believes in the heart of its people and in growing their talent.

Position Summary
The JR Implementation Specialist is a growth role and a chance to learn HR operations and the HR4 platform from the inside, alongside a dynamic team working to get every dealership onto the Tier 5 track. You will build knowledge by doing: being assigned clients to support, learning the employee lifecycle from recruitment through performance management, and seeing first-hand how HR4 supports the client. The core of the role is supporting the Implementation Consultants as they move clients through the HR4Way process. As you master HR4, you take on more of the setup and quality work, saving the Consultant time so they can focus on micro-learning and change management. It is built for someone early in their career who is tech-savvy, detail-oriented, and eager to learn.

The HR4Way
These principles define how we work, and you are expected to model them every day.
Discipline. Consistency, follow-through, and care are how trust is earned on this team.
Customer orientation. Everything we do serves the client. We keep their experience and success at the centre of every setup and every decision.
The white glove approach. Our setup process is structured and deliberate, a white glove approach that sets an HR4 setup apart. An eye for detail. You check organization and flow, catch what others miss, and take pride in work that is clean and complete. Close the loop. Every checklist item, audit, and task is followed through to completion. Nothing is left open. Knowledgeable. We invest in understanding before action; deep knowledge of HR4 and the Tier 5 model is what makes our work excellent.