Tech Compliance Manager

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The Principal Technical Compliance & Risk Program Manager – IT SOX is a director-level individual contributor responsible for defining and executing Coupang’s enterprise IT SOX strategy across Coupang Engineered Systems. Reporting to the Director of Technical Compliance, this role owns end-to-end IT SOX program strategy, planning, execution, and operational excellence, ensuring a scalable, sustainable, and high-quality control environment across all SOX in-scope systems.

This role operates as a senior technical program leader, driving large-scale cross-functional initiatives and influencing engineering, platform, infrastructure, finance, security, and executive stakeholders. The position serves as the primary compliance and risk leader for technology-driven transformations, including cloud modernization, software delivery excellence, and SAP S/4HANA (SAP NXT) implementation and migration programs.

A key aspect of the role is leveraging AI, automation, analytics, and continuous control monitoring capabilities to improve risk observability, strengthen control effectiveness, increase audit confidence, and reduce manual compliance effort. Success requires deep expertise in IT SOX, technical program management, modern engineering practices, ERP transformations, and enterprise-scale risk management within high-growth technology organizations.

Responsibilities

• Program Ownership & Strategy

  • Own the enterprise IT SOX compliance strategy across all engineered systems, including multi-year roadmap development, prioritization, and execution of SOX-impacting initiatives.
  • Serve as the single-threaded owner for IT SOX program outcomes, audit quality, compliance effectiveness, and continuous improvement.
  • Define and execute a strategic vision for scaling compliance, risk management, and control observability through AI, automation, and advanced analytics.