Logistics Specialist

*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts

_*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
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About The Role

Example Corp is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This position will work Onsite at our Example Corp North Carolina Center of Excellence and interviews will be conducted at this location. This positions follows a hybrid schedule after fully trained (2 days from home & 3 days from office). 

What The Candidate Will Do

• Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
• Exceed customer on time pick-up and delivery expectations
• Establish and maintain effective relationships with carriers
• Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
• Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
• Monitoring and resolving shipment data errors
• Proactive analysis to prevent service failures
• Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
• Professional and timely communications
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
• Resolve carrier invoice discrepancies in TMS financials
• Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow

Basic Qualifications

• High school diploma or GED equivalent
• 1-2 years of related employment experience

Preferred Qualifications

• Bachelor's degree in transportation management or logistics
• Experience in transportation/logistics
• Basic understanding of BI and Tableau reporting
• Intermediate proficiency with Microsoft Office Suite

Benefits & Compensation for U.S. Employees