Solutions Consultant

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

We're looking for a Solution Consultant to join our presales team covering EMEA, based in the UK. Fluent German is required for this position.

This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won't be writing code all day — but you'll need to understand how data flows, integrations work, and how marketing teams actually operate.

We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that's preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We're not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it's reshaping martech and presales.

What You'll Do

• Run discovery with prospects — ask the right questions to understand business challenges, current tech stack, and what success looks like for them
• Deliver product demonstrations — not generic feature tours, but tailored sessions that connect our platform to the customer's specific use cases
• Build and present solution concepts — translate customer requirements into clear, compelling narratives around our technology
• Support the sales cycle end-to-end — from initial qualification through technical validation to close, working in lockstep with your AE
• Handle technical questions and objections — bridge the gap between what the customer's marketing and IT teams need to hear
• Prepare and deliver workshop-style sessions — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room
• Leverage AI tools proactively — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows
• Collaborate internally — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver
• Contribute to presales assets — demo environments, use case libraries, and reusable content that makes the whole team better

What You Bring

• Fluent English (primary working language) and strong German — you can present, write, and hold business conversations in both
• Based in the UK, comfortable covering EMEA with occasional travel for key customer meetings, workshops, and team events
• Experience working with enterprise or mid-market customers — you understand how buying decisions are made in larger organisations
• Confidence presenting to groups — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room
• Strong communication and discovery skills — you listen well, ask structured questions, and explain technical concepts in business language
• Curiosity and structured thinking — you enjoy understanding how things work and can break down complex topics logically
• Active use of AI tools — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions
• 2–5 years of professional experience in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role

We explicitly welcome candidates from adjacent backgrounds. If you've spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you're ready to move into a presales role — we want to hear from you.

Nice to Have

• Experience in SaaS, martech, or the broader digital marketing ecosystem
• Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines
• Hands-on experience delivering demos or running customer workshops
• Understanding of ecommerce platforms and digital marketing operations
• Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don't need to be an engineer, but you shouldn't be afraid of a JSON payload)
• Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting
• Additional European languages (French, Spanish, Dutch, etc.) — useful but not required
• Experience working directly with sales teams and navigating commercial conversations

What Success Looks Like After 12 Months

• You independently run discovery and demo cycles for mid-market and enterprise opportunities across EMEA
• AEs actively want you on their deals because you make the conversation better
• Customers leave your sessions with a clear understanding of how the platform fits their world — not just what buttons it has
• You've built a working knowledge of our platform, key use cases, and competitive landscape
• You use AI tools as a natural part of your workflow — and you've probably shown the team a few tricks they hadn't thought of
• You contribute ideas and content that improve how the presales team operates
• You're developing toward owning more complex, strategic engagements

Why This Role

• Real growth path. We invest in developing Solution Consultants — not just deploying them.
• Work that matters commercially. You're not a demo jockey. You directly influence whether enterprise deals move forward and how they're shaped.
• Strong product. It's significantly easier to sell and consult on a platform that actually works. Ours does.
• AI-forward team. We actively encourage using AI tools to work smarter. You won't have to justify why you're using ChatGPT — you'll have to explain why you're not.
• Collaborative team. Presales here is respected, not an afterthought. You'll work closely with experienced AEs, product leaders, and fellow SCs who share what they know.
• EMEA scope from the UK. Broad exposure to different markets, industries, and buying cultures — with German as your edge for one of Europe's most important enterprise markets.

Flexibility. Remote-friendly setup within the UK, with travel for key customer engagements and team events — not a road warrior schedule.

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More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000!
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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