Helpdesk / Access Manager
Posted 12 Aug 2026
Advertised as “Helpdesk / Access Manager - Senior - #875”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 4+ yrs
- Management level
- Individual contributor
Compensation
No salary listed for this role.
Role speciality
Access ManagementSecurity Clearance Management
Useful technologies
JEMSJPASM3NCTCScattered Castles
Required qualifications
Study levelCertificate or higher
Preferred qualifications
Study levelBachelor's
Helpdesk / Access Manager - Senior - #875
Location: Fort Belvoir, VA
TS/SCI w/CI Poly REQUIRED
Qualifications:
- 4 years demonstrated advanced experience with the M3, such as profile management or validating access to system Communities of Interest.
- Demonstrated experience instructing and conducting training for military audiences. Demonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castles or validating access using need-to-know applications (JEMS, NCTC, etc.).
- Demonstrated experience involving complex security classification procedures/decisions such as coalition/foreign partner support, foreign disclosure, intelligence dissemination, or cross-domain operations.
- Demonstrated understanding of organizational messaging in DoD or IC.
- Experience drafting briefing slides to clearly articulate complex issues and procedures.
Desired Education:
- Desired: Bachelor’s degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education.
- Required: Associates degree with 7 years’ experience in an intelligence discipline OR High School Diploma with 9 years’ experience in an intelligence discipline.
Certifications:
- Current DoD Top Secret / SCI Security Clearance with ability to obtain CI Polygraph.
- Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 Calendar days of indoctrination at HQ INSCOM.