Customer SuccessEnablement CurriculumInstructional DesignLearning and DevelopmentSales Enablement
Useful technologies
401(k)ADDIEAIChallengerCPLPLMSMEDDICCRSUsSandler
Preferred qualifications
CertificationsCPTD, CPLP
Original posting
Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Who you are:
An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it.
An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists.
An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset.
A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement.
A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts.
A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual.
What you’ll do:
Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles.
Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area.
Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards.
Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there.
Own the learning objectives for the programs you build, and design assessments that measure against them.
Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs.
Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines.
Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs.
Help maintain the programs you build, keeping content accurate, current and consistent after launch.
Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.
Your experience:
3–5 years in Enablement, Learning & Development, Sales/Customer Success, Revenue Operations, Instructional Design or similar (bonus points for a combination)
Proven track record designing and building enablement content with measurable learner impact
Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent)
Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design
Ability to manage multi-week content projects independently and deliver quality on short timeframes
Experience partnering with subject matter experts and stakeholders in a go-to-market organization
Comfort using learner data — completion, assessment and feedback — to find gaps and improve programs
Understanding of sales processes and challenges in a high-velocity environment
Familiarity with at least one sales methodology (e.g. Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent
Bonus Points:
Experience in Sales, Sales Development, Sales Leadership or Sales Operations
Formal grounding in instructional design and adult learning (e.g. ATD CPTD, CPLP or equivalent)
Experience at a high-growth B2B SaaS or technology company
Experience with an LMS and content authoring tools
Experience building content that other people facilitate
Basic understanding of the observability, DevOps or cloud space
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits & Growth:
Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Employee-focused best in class onboarding
Internal mentor and cross-departmental buddy program
Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:$95,250—$127,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
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