Business System Analyst

Job Title: Business System Analyst

Location: Austin, TX / Dallas, TX  

Reporting to: Senior Manager, Insurance Product Operations

About Hippo:  

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.  

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. 

If you're energized by building what's next, we'd love to meet you.

About You: 

We are looking for a Homeowner Business System Analyst who is accountable for the management and translation of business projects into engineering requirements. As a member of the insurance business team, this position works closely with Engineering to accurately portray business project needs into clear engineering deliverables.

What You'll Do: 

• Work with other members of the Insurance Product and Engineering Teams supporting our core projects related to rating, underwriting, forms, and business rules
• Update various internal and external documents which outline the project needs into clear engineering instructions
• Maintain daily communication with Engineering partners to ensure projects are completed by set deadlines
• Maintain source of truth and library documentation on existing programming structures
• Perform post production testing to ensure completeness and accuracy of product changes
• Meticulously create and update various engineering-oriented programming files that serve as source of truth for our product offerings
• Assist with defect resolution by performing individual policy look ups and problem solving

Must Haves: 

• Bachelor’s Degree, preferably in a business or analytical discipline
• Three or more years of experience in a related business systems analysis and technical implementation roles within the Personal Lines Insurance sector
• Ability to partner with and understand both insurance business and technical platform engineering concepts
• Strong analytical skills, advanced proficiency in Excel
• Experience writing engineering product tickets that outline business needs 

Nice to Haves: