Event Production Manager

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

KEY RESPONSIBILITIES:

Intake & Solutioning

• Own end-to-end intake for partner hardware requests: scope the ask, clarify requirements, and design the technical and logistics solution for each deployment
• Serve as the technology and product subject matter expert for the full Hardware Solutions catalog, translating technical standards and requirements into clear guidance for stakeholders. Supported technology includes, but is not limited to:
• Mobile device management and endpoint enrollment/provisioning
• Mixed reality and wearable devices
• Assess feasibility, complexity, lead time, and cost trade-offs, and recommend the right solution rather than simply fulfilling the request as written

Project & Program Management 

• Manage multiple concurrent deployments of varying scale and complexity, from small-footprint hardware refreshes to large-scale, multi-site activations and executive-level events
• Build and maintain the project plan covering milestones, dependencies, staffing, run-ofshow, and setup/breakdown schedules, and hold all workstreams to those dates
• Manage resources within approved budget, scope, and timeline, escalating trade-offs early when any of the three is at risk
• Drive asset and inventory readiness: forecasting, staging, imaging/configuration, kitting, shipping, chain of custody, returns, and reconciliation

Cross-Functional Leadership

• Partner across Hardware Solutions and adjacent teams including engineering, logistics, IT, networking, workplace, security, and event production to ensure request goals are met on time and to the highest quality standard
• Provide consistent, clear, real-time communication to partners and stakeholders via chats, tasks, and email; maintain a single source of truth for status and decisions
• Build and maintain vendor and supplier relationships to customer standards, holding third parties accountable to SLAs and quality expectations
• Provide direction to technicians, coordinators, and vendor resources supporting your deployments without direct reporting authority

On-Site Execution

• Act as the primary point of contact and escalation on-site for all deployed technology at deployments, activations, and events