Manager, Social Services

We’re not just behavioral health people—we’re crisis people.   Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.     Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.     Our values shape our decisions, define our culture, and foster continuous learning and growth.     We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.    We are on a mission to change the face of behavioral health. Help us save lives and make a difference.   

What You'll Do:

The Manager, Social Services manages the efficient functioning for the assessment, admission, resource activation, and discharge planning on the observation and inpatient units.   

This position works in collaboration with the leadership team to ensure the highest quality service provision to the patients.  This position works with community stakeholders to optimize the referral and resource process for patients.  This position will provide clinical oversight to staff members that provide behavioral health services to patients.

• Manage social services (Case Managers) staffing for the 24/7 functioning of the crisis and inpatient units. Provides coverage for a shift and/or unit when pool staff cannot be utilized.
• Provides the required clinical supervision to staff providing behavioral health services to individuals.
• May provide clinical supervision to unlicensed or master’s level licensed employees in the company who are pursuing licensure, as needed, and contributes to their clinical and professional development.
• Develops, implements, and maintains appropriate clinical programming and delivery of services in collaboration with Medical/Clinical Leadership.
• Maintains a high quality, service-oriented clinical and operational team through hiring, training, planning, and development of social services staff.
• Actively participates in program compliance monitoring and works to ensure both quality and clinical compliance standards are met.
• Monitors flow through the inpatient and observation units and works with facility leadership and/or community partners when internal or external barriers to patient movement or discharge are identified.
• Directly supervises crisis case managers and provides leadership and guidance to any direct service staff to ensure quality provision of services.
• Performs all other duties as assigned.

What You'll Bring:

• Master’s Degree in a behavioral health related field
• Current licensure by Virginia Board of Behavioral Health (LMSW, or LAC) with ability to attain independent licensure within 180 days of hire
• 5 years of behavioral health or relevant experience
• 1 year of supervisory or management experience
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• State of Virginia Fingerprint Clearance
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It would be great if you had:

• Current licensure by Virginia Board of Behavioral Health (LCSW, LPC, or LMFT) and identified as a Clinical Supervisor
• Prior experience providing crisis services and/or working in a psychiatric facility

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan 

#INDVA

Actual compensation is based on relevant experience, education, internal equity, and budget.

Virginia pay range $115,000—$130,000 USD

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

• Official communications come only from an email address ending in @connectionshs.com.
• We will never extend an offer without completing our formal interview process.
• We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact myRecruiter@connectionshs.com  to verify its authenticity before responding.