The Travel Manager Americas is accountable for the strategy, operations, and optimization of the company’s corporate travel program across the Americas region, while also providing support for the regional leads. This role requires a consistent, cost‑effective, and employee‑centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements. The role partners closely with Finance, HR, Procurement, Security, and regional business leaders to support business growth, traveler safety, and operational excellence.
This role can be based remotely in Austin, TX, or hybrid near one of our hub offices.
Key Responsibilities
Travel Program Strategy & Governance
Own the Americas travel program, aligned to global T&E policy and mobility strategy
Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory)
Act as the primary regional escalation point for travel‑related issues
Supplier & Vendor Management
Manage regional relationships with
Travel Management Company (TMC)- Navan, Airlines, hotel chains, car rental providers
Support sourcing, RFPs, and contract renewals in partnership with Procurement
Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics
Financial & Cost Management
Drive cost optimization through preferred supplier adoption and traveler behavior change
Partner with Finance on budgeting, forecasting, and savings initiatives
Monitor leakage, out‑of‑policy spend, and compliance trends
Traveler Experience & Support
Ensure a seamless, inclusive, and regionally relevant traveler experience
Define traveler communications, guidance, and self‑service resources
Oversee issue resolution related to disruptions, escalations, or complex bookings
Risk, Duty of Care & Compliance
Partner with Security and Legal to support duty of care obligations
Ensure regional alignment with traveler tracking, emergency response, and travel risk management
Support audits and internal controls related to travel and expense programs
Stakeholder Management
Serve as the regional point of contact for business leaders and HR partners
Collaborate with Meetings & Events, Mobility, and People Ops teams
Contribute to global travel governance forums and working groups
Skills & Experience Required
6–10+ years of experience in corporate travel, mobility, or T&E management
Experience managing a multi‑country travel program, ideally across the Americas
Strong vendor management and stakeholder communication skills
Proven ability to manage cost, compliance, and traveler experience simultaneously
Experience working in a global or matrixed organization
Familiarity with travel booking tools, expense platforms, and travel data analytics
Knowledge of regional tax, employment, and travel regulations (especially LATAM)
Strong experience in developing processes, documentation, and standard operating procedures from the ground up
Highly articulate with excellent verbal and written communication skills
Strong organizational and problem-solving skills
Experience with Navan, Concur, NetSuite, Brex , Amex and Google Sheets is a plus
Success Metrics (KPIs)
Travel cost savings vs. baseline
Policy compliance rate (booking and expense)
Preferred supplier adoption
Traveler satisfaction (CSAT/NPS or survey scores)
Reduction in travel disruptions and escalations
On‑time delivery of regional initiatives
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 2273502153
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
MongoDB’s base salary range for this role in the U.S. is:$69,000—$135,000 USD