Marketing Operations Manager

Who We Are:

Exiger is the AI partner for supply chain and procurement automation. Its centralized 1EXIGER.AI platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, through an autonomous agentic workforce that learns, adapts, and augments with every decision. The AI-native platform, combined with the largest supply chain knowledge asset, empowers 550+ global customers, including 150 Fortune 500 and 80+ government and defense industrial organizations, to act first. Exiger is FedRAMP® authorized and a 2x Leader in Gartner® Magic Quadrant™ for Supplier Risk Management.

Senior Manager, Marketing Operations & AI Enablement 

Location: McLean, VA or Richmond, VA

Work Environment: Hybrid

 
The Opportunity

The Senior Manager, Marketing Operations & AI Enablement will independently lead day-to-day marketing operations across campaign execution, email marketing, automation, lead management, reporting, and AI-enabled workflow improvement. This role owns the ongoing operation, optimization, troubleshooting, and continuous improvement of the marketing systems, processes, and programs that help marketing run efficiently, improve performance, and scale execution. 
 
The ideal candidate is a curious, technically skilled operator who can identify opportunities to improve how work gets done, optimize existing processes, and apply AI and automation in practical, measurable ways. This role will play a key part in improving marketing efficiency, strengthening email and campaign performance, and helping the team adopt smarter, more scalable ways of working. 
 
What You Will Do

Marketing Operations Execution 

• Manage day-to-day marketing operations across campaign workflows, lead routing, SLA alignment, data quality, and reporting.  

• Support the execution and continuous improvement of processes that keep marketing programs running smoothly and efficiently.  

• Help maintain consistent workflows, standards, and documentation across campaign and operational activities.  

Email Marketing and Lifecycle Optimization 

• Own and improve email marketing operations, including audience segmentation, testing, personalization, send optimization, performance analysis, and workflow automation.  

• Support the development and optimization of nurture and lifecycle programs that improve targeting, engagement, and conversion.