Corporate IT & Applications Engineer

The Role

We are looking for a talented Senior Corporate IT & Applications Engineer for the Betsson Georgia brand. In this role, you will work closely with internal teams and external vendors, combining technical expertise with a service-oriented approach to solve issues, improve processes, and support our employees. If you are a hands-on IT professional who enjoys solving problems, working across different systems, and making technology work better for people, this is the role for you.

Key Responsibilities: 

• Administer internal and vendor applications, including user accounts, roles, permissions, configurations, troubleshooting, and testing.
• Manage user access requests, periodic access reviews, RBAC, and related documentation.
• Administer Jira and Confluence, including projects, workflows, permissions, dashboards, automation, spaces, and templates.
• Manage Active Directory, Microsoft 365, Exchange Online, and Entra ID, including users, groups, mailboxes, licenses, MFA, Teams, SharePoint, and OneDrive.
• Support employee onboarding, internal transfers, and offboarding from an IT perspective.
• Provide 2nd and 3rd level IT support and technical guidance to colleagues.
• Work closely with vendors and internal teams to investigate, escalate, and resolve technical issues.

Requirements: 

• 4+ years of experience in IT support, system administration, application administration, or a similar role.
• Hands-on experience with Active Directory, Microsoft 365, Exchange Online, and Entra ID.
• Practical Jira & Confluence administration experience.
• Experience with access management and RBAC.
• Strong troubleshooting, documentation, and organizational skills.
• Experience working with vendors and cross-functional teams.
• Fluent Georgian and working-level English.
• Service-oriented mindset and strong communication skills.

Nice to Have: 

• PowerShell or other automation/scripting experience.
• Atlassian certification or Jira Service Management experience.
• Experience with SSO/SAML/SCIM, Intune/MDM, or ITIL.
• Experience in regulated industries such as gaming or financial services.
• Experience participating in audits.

We offer

We offer working in fast growing business with professional management teams and value driven challenging and development oriented organisational culture. Here we have non-formal, creative and comfortable environment. If you enjoy diversity and fast pace then you are right person for this position and in this case there is the right environment provided for you to fulfil your potential.