Sales Engineer

WE'RE LUMA HEALTH.

Needing healthcare can be hard — getting care shouldn’t be.

We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.

So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.

Sales Engineer

What YOU will do at Luma Health:

• Inspire confidence in Luma Customers and Prospects by creating emotional resonance & “Aha” Moments in the sales process
• Persuade & Present the art of possible
• Create the “spark”, be the change agent in deals by recommending winning solutions
• Demonstrate with confidence, leverage empathy to create confidence during deal cycle
• Built personal rapport buyers at all levels
• Have confidence to challenge the status quo & de-position competitors
• Engage with healthcare organizations to understand their technical requirements and challenges.
• Provide technical guidance and support to the sales team in understanding and addressing customer needs.
• Conduct product demonstrations and presentations to showcase the value proposition of our solutions.
• Assist in the development of customized solutions tailored to meet the unique requirements of healthcare clients.
• Collaborate with the product development team to ensure seamless integration of our solutions with existing healthcare systems.
• Work closely with the sales, marketing, and product development teams to ensure a cohesive and effective go-to-market strategy.
• Collaborate with key stakeholders to gather feedback and continuously improve our offerings.

Who You Are:

• 5+ years of experience as a Sales Engineer in healthcare technology
• In-depth knowledge of one or more major EHR systems (Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, MEDITECH) including integration architecture, not just workflow familiarity
• Proven experience with patient access and engagement workflows including scheduling, intake, referral management, and patient communication platforms
• Solid understanding of Revenue Cycle Management concepts including eligibility verification, prior authorization, referral workflows, and billing processes
• Comfortable discussing API and integration concepts such as HL7, FHIR, and webhooks with both technical and non-technical audiences