Ubuntu Enablement Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We work with the world's most significant silicon companies - Intel, AMD, Nvidia, Mediatek, Qualcomm, Samsung and more - to optimize Ubuntu on their next-generation chips. We also work with OEMs and ODMs - Dell, HP, Lenovo, Advantech, ADLink and many more - to ensure that Ubuntu works perfectly on their hardware.

We are hiring a Ubuntu Enablement Engineer to represent Canonical with leading OEMs, ODMs, and silicon partners to deliver the best user experience of Ubuntu on partner hardware. Your work will improve Ubuntu for millions of users.

This fast-paced environment requires excellent time management, insightful debugging, critical thinking, problem-solving skills and deep knowledge of the Linux system​.

Location: This role will be office based in Taipei, Taiwan

The role entails

• Work closely with partners on platform bring up
• Debug and prioritize issues, escalate to engineering teams where needed
• Facilitate communication between Ubuntu, firmware and hardware engineering teams
• Build and maintain working relationships with partners
• Conduct root cause analysis, collect and organize details to reproduce and explain results
• Provide fast response times and estimated timelines for resolving technical issues
• Plan, build and deliver Ubuntu ecosystem technical training to Canonical's partners
• Design and provide factory support during production preparation and run
• Occasional international travel to the EU, USA, Taiwan and China

What we are looking for in you

• Linux kernel, boot and system-level architecture skills
• Linux debugging and resolution abilities
• English written and verbal communication skills
• Exceptional academic track record from both high school and university