Packer

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Packer will play a critical role in ensuring accurate, customer-ready garment fulfillment at production pace.

ROLE OVERVIEW

The Packer is responsible for verifying, folding, bagging, tagging, and packing licensed garments in strict accordance with customer specifications and pick ticket requirements. Working at an incentive pace within a production environment, the Packer ensures every order ships with the correct products, sizes, quantities, and value-added services that fans and retail customers expect. The Packer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Collaborate closely with packing supervisors and teammates to maintain smooth, high-throughput production floor operations.
• Communicate order discrepancies, quantity changes, or multi-line modifications clearly and promptly to supervisors to keep the team aligned.
• Support a positive, accountable team environment by maintaining your station, meeting production targets, and assisting peers when capacity allows.

Fan & Customer Impact (Obsessed with Fans)

• Verify garments against the pick ticket on every order to ensure fans and retail customers receive exactly what they purchased — right product, right size, right quantity.
• Execute folding, bagging, tagging, untagging, stickering, hanger placement and removal, and all other value-added services precisely to customer specifications.
• Pack orders according to each customer's unique requirements, upholding the quality and presentation standards that reflect the Fanatics Commerce brand.
• Ensure accurate scale and quantity checks on every packed order, reducing errors and returns that impact the fan experience.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Use order management systems to make real-time modifications to order quantity and multi-line configurations as directed by supervisors or requested by customers.
• Identify recurring packing errors or inefficiencies at your station and surface improvement ideas to supervisors.
• Adapt quickly to shifting customer specifications, seasonal volume spikes, and new value-added service requirements without sacrificing accuracy or pace.

Ownership & Execution (Determined & Relentless Mindset)

• Sustain production output at incentive pace throughout full shifts, including scheduled overtime periods.
• Maintain physical stamina and focus while working in a standing position for extended periods across a full production shift.
• Take ownership of order accuracy from receipt of pick ticket through final pack-out, ensuring zero-defect execution on every unit handled.
• Complete all additional duties assigned by supervisors or managers with a flexible, can-do mindset.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Ability to read and write in English, including interpreting pick tickets, order modifications, and packing instructions.
• Ability to stand and perform physical tasks for extended periods throughout a full production shift.
• Willingness and availability to work a production shift schedule with overtime as required, including flexible hours.
• Demonstrated ability to work at an incentive pace, consistently meeting or exceeding individual production targets.
• Strong attention to detail to verify garment type, size, quantity, and customer-specific value-added service requirements on every order.
• Basic computer proficiency to enter and modify order data (quantity adjustments, multi-line changes) in the order management system as directed.
• Dependability, punctuality, and a team-first attitude in a fast-paced fulfillment environment.

WORK LOCATION

On-site: Your work location will be onsite in Easton, PA.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

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