Growth Marketing Manager

Manager, Growth Marketing 

This is a hybrid position to the NYC HelloFresh Headquarters

The Manager, Growth Marketing (Factor US) is a performance marketing generalist who takes full ownership of their channel portfolio — managing execution, optimizing performance, and driving results across whatever they own. Direct mail is the current anchor channel and primary focus of this role; it is learnable on the job with strong agency support and a deep library of internal test learnings. Beyond DM, this role actively supports growth planning and performance management across select emerging channels in our mix. We're looking for someone who is energized by variety, brings structured analytical thinking wherever they work, and takes ownership without needing to be an expert from day one.

You will…

• Own the execution and optimization of Factor's direct mail program — from segmentation and creative briefing through production, deployment, and post-campaign analysis.
• Support growth planning and performance tracking for select non-DM channels (e.g. podcast, direct sales) in partnership with respective channel leads — bringing analytical structure and executional support where it adds the most value.
• Manage spend allocation within approved budgets, continuously seeking opportunities to improve efficiency and ROI across your channel portfolio.
• Partner with creative and print agency partners to manage campaign production timelines, briefs, and quality standards — holding partners accountable and escalating when needed.
• Manage relationships with external vendors including printers, mail houses, and data providers to ensure timely and cost-effective execution.
• Collaborate with cross-functional teams including marketing, creative, and analytics to ensure campaigns are aligned with broader marketing objectives.
• Utilize data-driven insights to continuously optimize performance across your channel portfolio, driving improvements in response rates, conversion rates, and ROI.
• Provide regular reporting and analysis on campaign performance, including key metrics and actionable recommendations for optimization.
• Oversee the direct mail marketing calendar, ensuring timely execution and coordination with other marketing channels.
• Support Finance and Legal processes including forecasting inputs, invoice approvals, and contract documentation.

You are…

• A multi-channel performance operator: You have 4–6 years of experience with demonstrated end-to-end ownership of at least one performance or direct response channel — including budget management, vendor or partner relationships, creative briefing, and performance reporting. You pick up new channels by applying first principles, not by waiting until you're an expert.