Product Manager

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.   As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.  

Please note: the level of the role will be determined by Nava leadership based on experience and skillset.

Position summary 

The Product Manager (Accounting SME and Tech Solutions Advisor) role’s purpose is to rapidly validate product strategies and user needs in alignment with contract requirements with the ability to bridge the gap between state government accounting practices and technology solutions, ensuring seamless integration and improved efficiency. The incumbent works closely with stakeholders, design, and engineering teams to plan and scope work. 

What you'll do

• Provide expert knowledge and insights in accounting practices
• Proficiency in accounting software and technology solutions, including experience with system conversions and integrations
• Excellent organizational and leadership skills, with the ability to guide stakeholders through complex public policy implementation and business processes
• Exceptional communication skills, with the ability to explain complex financial concepts to non-financial stakeholders
• Assist in the development and review of program documentation, training content, and manuals
• Collaborate with various teams from legal, public policy, business, and operations to ensure accuracy and relevance of accounting processes and systems
• Identify potential areas for process improvement and suggest changes to enhance efficiency
• Conduct thorough research to stay updated on changes in accounting standards and regulations
• Review and approve content developed by others for accuracy and completeness
• Answer specific queries and provide guidance based on expert accounting and software development knowledge
• Lead and manage the integration of accounting software solutions to improve process efficiency and data accuracy
• Troubleshoot and resolve issues related to software implementation and integration
• Collaborate with IT teams to ensure smooth and effective audit logging, system integrations and system monitoring
• Provide training and support to team members on new software applications and tools
• Define the vision, goals, and measures of success for the products and services you manage
• Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
• Collaborate with the project management team to prioritize roadmaps and inbound units of work
• Represent Nava's outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Understand and communicate the needs of end users and population segments we serve and government partners we work with
• Measure product progress toward business goals or user needs and translate data insights into action
• Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward

Required skills

• At least three (3) years of experience as a Product Manager of a cross-functional team
• Minimum of 5 years of experience in accounting
• Strong understanding of financial measurement tools and accounting principles
• Experience with budgeting, financial reporting, and compliance with state government regulations
• Bachelor's degree or equivalent experience
• Experience running and/or shipping consumer web applications
• Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors
• Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator
• Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
• Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
• Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective
• Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations
• An adaptive, empathetic, collaborative, and positive mindset

Compensation$98,000—$153,000 USD

Other requirements

All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract  

Perks working with Nava

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest 401(k) match — Nava matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided via Staples for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs  Referral bonus — get rewarded when you refer great people who join the Nava team Commuter benefits — pre-tax commuter programs to support in-office travel when applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care  

Location

We have fully remote options if you reside in one of the following states:    Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin   *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.   

Stay in touch

Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.   Please contact the recruiting team at recruiting@navapbc.com if you would like to request any form of reasonable accommodation during the application or interviewing process.     We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.   

Equal Employment Opportunity

Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.