Associate Relationship Manager

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Join a leading crypto relationship management team delivering seamless 24/7 coverage to institutional counterparties around the world. As an Associate Relationship Manager at Cumberland, you’ll operate at the heart of a fast-paced, volatile, and exciting market — collaborating with leading experts and innovators in the crypto industry. You’ll combine market execution skills with relationship-building expertise to provide our global counterparties with an exceptional trading experience in both spot and derivatives markets.

Responsibilities:

• Assist in the management of day-to-day counterparty-facing operation of the electronic platform. Manage counterparty configuration, entitlements, limit setups, and controls
• Analyze counterparty flow, hit rates, and platform performance to identify opportunities to improve win rates, revenue capture, and flow quality. Participate in the commercial discussions with counterparties on pricing, activity, and performance
• Gather and disseminate relevant counterparty and market color and feedback
• Collaborate with development teams to promote future product development
• Act as primary escalation point for counterparties on electronic trading issues. Take ownership of counterparty inquiries and work with Onboarding, Operations, and Treasury teams to deliver fast, effective resolution.
• Coordinate with traders and relationship managers in other regions to provide seamless time-zone transitions, and consistent, high-quality service.
• Partner with Senior Relationship Managers to develop tailored solutions for counterparty needs – including deck construction and presentation material.
• Generate and share original cross market macro/micro insights (spot and options) - internally and externally.

 Qualifications:

• At least 2 years’ experience in institutional client coverage, sales, or relationship management. Experience managing trading relationships and discussions
• Knowledge and familiarity of electronic trading systems and workflows. Familiarity with FIX and API protocols
• Familiartity/experience working with vendors, OEMS platforms and trading software
• Ability to proactively identify issues and address them in a real-time trading environment
• Passion for crypto and understanding of digital asset market structure
• Strong organizational skills with the ability to multitask under pressure.
• Highly motivated, entrepreneurial mindset with a strong sense of urgency.
• Basic understanding of options and forward strategies.
• Technical proficiency in Python and Java; Git, SQL, and Linux familiarity is desirable.
• Excellent written/verbal communication and presentation skills – strong proficiency in PowerPoint.
• English fluency required; additional languages are a strong plus.

What We Offer:

• A key role in a lean, high-energy, globally distributed team at the cutting edge of crypto markets.
• Immersive learning in a fast-moving market with exposure to innovative products.
• Opportunities for career growth in a high-impact environment.
• Collaborative culture that values performance, ideas, and initiative.

The annual base salary range for this position is $100,000 to $150,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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