Developer Experience Engineer

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Developer Experience team provides mission critical services to the wider software engineering community at DRW. This is a dynamic role that has a blend of responsibilities, encompassing end-to-end service ownership, development work through strategic projects, and dedicated support to our internal customers. Our support work offers ample opportunities to sharpen your troubleshooting skills but also allows you to collaborate with other engineering teams, informing us of our future project work and other improvements. 

In this role, you will navigate novel build challenges, refine observability and alerting systems for firm-wide critical services, and build great developer workflows. Your efforts will not only advance our team's delivery capabilities but also enable all engineers at DRW to do their best work.  Role requires to be in the London office 3 days per week.

 
What you will do:

• Collaborate with leaders, trading teams, and developers to act as a force multiplier of the engineering population across the company.
• Work within a US & UK based team with product and technical ownership of services provided by the Developer Experience team, encompassing source control, build artifact repositories, AI-powered development tools, and other tools related to software development and delivery.
• Participate in a scheduled support rotation during UK business hours to help internal engineering teams get the most out of our developer platforms. This includes diagnosing complex CI workflows, managing central infrastructure in Kubernetes, and ensuring our tools are fully leveraged by internal developers.
• Investigate and resolve intricate systems or build issues during support rotations, building valuable relationships with other DRW development teams.
• Improve service reliability, performance, and observability of firm-wide critical infrastructure and tooling.