Outbound Logistics Manager

Job Title:

Manager, Outbound Logistics

About Bombas:

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

Click here to see what it's like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran status race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

Based on the specific needs and job requirements, this role will be working out of our Bombas HQ in New York City.

About the Job:

We are looking for a highly analytical, organized, and solutions-oriented team player to join our Operations team as our Manager, Outbound Logistics, reporting to our Director, Logistics . The ideal candidate has 3+ years of experience within the logistics arena ideally managing carriers across the spectrum, including  eCommerce outbound shipping, and familiarity with parcel carriers and services that are available to contract. This is an opportunity to take ownership of strategic logistics functions across our growing, multi-node distribution network and elevate how we move product to customers, retailers, and community partners. You will also be able to provide input and support to our inbound logistics activities as part of the broader logistics leadership team. 

What you’ll be responsible for:

• Owning relationships with parcel carriers, 3PL transportation teams, and various post-purchase logistics vendors. Ensuring smooth operations peak and off-peak.
• Forecasting and actualizing outbound shipping expenses, with diagnosis and resolution of discrepancies. 
• Performing ad-hoc analyses to optimize for speed versus cost, or to evaluate promotional shipping opportunities. 
• Monitoring CPUs, volumes, and shipping performance against service SLAs and contracts.
• Leading parcel carrier RFPs, analyzing offerings that complement existing services.
• Managing invoice audits processes / tools, including reconciliation and issue resolution.
• Implementing and maintaining rate shopping tools and rule sets.
• Leading RFPs for new vendors, e.g. services for LTL/FTL trucking, parcel auditing, and returns shipping.
• Enabling shipping to international donation/PR partners, including systems and compliance.
• Overseeing shipments to retail stores and procurement of outbound packaging.
• Managing 1-2 Transportation Associates.
• Supporting launch of new DC nodes related to outbound shipping readiness.
• Managing projects across the logistics space, driving value and service for Bombas.

What we’ll love about you:

• Clear communicator and reliable cross-functional partner
• Takes initiative, thinks critically, and owns outcomes
• Comfortable handling ambiguity and solving logistical puzzles
• Naturally curious, detail-oriented, and data-driven
• A team player who is willing and happy to help
• Strong written and verbal communication skills
• Belief in our mission and understanding of the importance of giving back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable staying focused while working in any type of environment

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

• 3+ years of experience managing outbound eCommerce shipping at scale
• Experience across the logistics discipline is valued, inc. ocean, air, dray, LTL, FTL
• Familiarity with service options, carrier contracts, expense forecasting, and delivery optimization
• Experience launching shipping solutions across multiple DCs and markets
• Proficiency in Excel and BI tools (bonus: Looker)
• Comfort with ERP and WMS systems (bonus: NetSuite)
• Ability to analyze trends, build forecasts, and derive insights from logistics data
• Experience managing logistics tools like rate shopping or post-purchase vendors

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $90,000 and 110,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.

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If you require reasonable accommodation in completing this application, interviewing, completing any employment testing, or otherwise participating in this hiring process, please direct your inquiries to jobs@bombas.com. Only requests related to accommodations will be responded to.