Credentials Coordinator

Position Objective:

Primary responsibility for the implementation of the Medical Staff Credentialing and Privileging System. Coordinates all aspects of the medical staff credentialing process for new appointments, reappointments and privileging. Monitors all aspects of the process to ensure compliance with regulatory and Joint Commission standards and Medical Staff Bylaws.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Accurately enters and edits data in the credentialing and privileging system. Ensures turn-around-time throughout the credentialing and privileging process as defined in the Medical Staff Bylaws
2. Initiates and follows through on all aspects of credentialing and privileging including the initial and re-credentialing process for all practitioners. Able to run database queries and reports to support efficiencies and prioritization of workflow
3. Coordinates the processing of incoming applications for initial appointment, and reappointment. Reviews applications thoroughly and enters data in the automated database. Reviews data for accuracy and integrity
4. Ensures completion of primary source verification of practitioner’s background through the use of on-line systems, written correspondence, telephone inquiries and printed reference guides, rosters and reports.
5. Provides assistance and determines resolution to practitioner issues and/or triages appropriately, via verbal/written communication in response to both internal and external customers. Identifies and responds pro-actively to issues and concerns assuring complete solutions in a timely manner. Identifies and evaluates for potential red flags and works in collaboration with the Supervisor to determine next steps
6. Ensures FPPE process is completed for all Medical Staff members following initial appointment and for those exercising new privileges; performs analysis of report data.
7. Secures OPPE reports to be utilized in the credentialing and privileging process; performs analysis of report data
8. Responsible for preparation of materials and files for presentation and review by the Credentials Committee. Provides back-up support to the Lead Credentials Coordinator related to credentialing and privileging action and/or information items presented to the credentials Committee, Medical Executive Committee and Board of Trustees; support includes, but is not limited to: preparation of meeting agendas, preparation of meeting minutes, preparation of packets and ensuring follow-up to all action items
9. Follows through with notification to the Medical Staff Member after Board of Trustees approval of initial appointment, and reappointment to the Medical Staff. Notifies AAMC staff via Outlook of initial appointment of Medical Staff members or changes in Medical Staff Members privileges.