Site Lead

The Role

Neptune North is looking for a Site Lead to support the smooth running of our new Columbus, Ohio office, and play a key role in building and growing the Neptune North business and team’s culture. This role will be based in our Columbus, Ohio office.

This person will play a key role supporting office operations, business administration, and team coordination – ensuring day-to-day activities run seamlessly while supporting the USA Country Director across all business management and operations. The ideal candidate is proactive, organized, and energised by collaboration, variety, and a rapidly evolving environment.

Responsibilities will include:

Business Administration/Executive Assistant

• Act as the “go-to” person for administrative needs in the Columbus office
• Support office agenda, one-off initiatives and other ad-hoc project, tracking and prompting on key deliverables and follow-up on outstanding items
• Support the design and implementation of internal business processes and operations, as well as maintenance of reports, databases, trackers, files as needed

Office Management

• Assist with the setup of the office, including vendors, suppliers, and basic infrastructure
• Support with workplace safety
• Manage office inventory and supplies, ordering new supplies and equipment when required
• Oversee employee and visitor logistics to ensure smooth office use and experience

Teaming and Culture

• Play a pivotal role in helping build a positive and inclusive Neptune North culture
• Be the central POC for office and business admin queries from junior cohorts, building relationships to understand overall engagement
• Build strong relationships across Neptune North's international offices, helping to create a joined up, collaborative culture.

HR Operations

• Support with recruiting coordination, tracking pipeline, preparing offer letters
• Onboarding coordination
  • Ensuring appropriate documentation and collecting personal info
  • Managing pre-joining process, ensuring equipment arrival and setup
  • Organizing day 1 arrival, coordination with accounts, and general assistance with first week set-up
• Supporting on ad-hoc HR related tasks

Finance and Accounting

• Assist with processing and tracking invoices and expenses in coordination

What makes a great candidate

• Strong leadership, communication and organizational skills
• Proactive, resourceful self-starter with a can-do attitude
• Handles sensitive and confidential information with discretion and professionalism, maintaining appropriate boundaries while being approachable and trusted by the team
• Comfortable with ambiguity and adaptable to change
• Pragmatic, solutions-focused approach
• Able to work autonomously with direction and guidance
• Bachelor’s degree from qualified college or university required