Finance Operations & Site Reliability Engineer

About MasterControl

MasterControl Inc. is a leading cloud-based quality and compliance software provider for life sciences and other regulated industries. Our mission is to enable our customers to bring life-changing products to market faster while ensuring compliance and quality throughout the product lifecycle. We are committed to innovation, customer success, and making a positive impact on the world.

Summary
The Senior Finance Operations & Site Reliability Engineer is a key technical leadership role that ensures the company’s growing cloud infrastructure is resilient, scalable, and performant, while remaining fiscally responsible and aligned with business growth. If you possess the qualifications and experience, we encourage you to apply for this exciting opportunity. 

Responsibilities 

FinOps & Cloud Cost Management
• Lead cloud financial operations (FinOps) practices across AWS and Azure, driving cost visibility, accountability, and continuous optimization
• Own and manage cloud cost governance end-to-end — including policy enforcement, tagging standards, budgeting frameworks, and chargeback/showback reporting
• Build and maintain real-time dashboards and reporting tools that give Engineering, Finance, and Leadership clear insight into cloud spend, trends, and anomalies
• Develop and maintain unit economics models that tie infrastructure costs directly to customer and product usage metrics
• Identify and execute cost-saving opportunities across Reserved Instances, Savings Plans, Spot/Preemptible usage, right-sizing, and waste elimination
• Evaluate AWS and Azure service utilization and deliver actionable recommendations aligned to business outcomes
• Define and track cloud spend KPIs, ensuring financial accountability is embedded across all engineering teams and Site Reliability Engineering (SRE)
• Define, implement, and manage SLOs, SLIs, and error budgets across critical services and platforms
• Lead incident response, blameless postmortems, and root cause analysis to drive measurable, continuous improvement
• Design and maintain comprehensive observability solutions — including metrics, logging, distributed tracing, and alerting — to ensure full-stack visibility
• Champion automation to eliminate toil, accelerate deployment velocity, and improve system reliability at scale
• Embed reliability and cost-awareness into the SDLC and CI/CD pipelines in partnership with the development teams

AWS Platform Engineering
• Architect, manage, and optimize workloads across core AWS services, including:
• EKS – Kubernetes cluster lifecycle, autoscaling, node optimization, and Helm-based deployments • ECS – Task definition management, Fargate vs. EC2 launch type optimization, and service scaling • Lambda – Serverless function governance, cold start optimization, and cost-per-invocation analysis • RDS / Aurora – Instance sizing, Multi-AZ configurations, read replica strategies, performance tuning, and backup/DR management • SQL Server on RDS/EC2 – Licensing optimization (BYOL vs. License Included), performance monitoring, and patching strategies • EC2 – Fleet management, Auto Scaling Groups, AMI lifecycle management, and instance type optimization