Manager, Circ & IDS Support

Who We Are 

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. 

We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. 

While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.   

Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity 

What’s In It For U 

• Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative 

• Generous Time Off: Our leadership believes in taking the time you need when you need it.  

• Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you. 

• More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent. 

• Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. 

• Real Career Growth Opportunities: We love to promote from within with over 25% of our open roles filled through internal applicants on average. 

• Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally. 

• Insurity Podcasts: Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole. 

• Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses. 

• Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus. 

Insurity’s Next Manager

Insurity is looking for a people focused Manager to lead a high-performing team. This role is responsible for developing team members, delivering departmental goals, supporting strong customer and stakeholder relationships, and helping the team operate effectively in a changing environment. The ideal candidate combines sound judgment, strong communication, hands-on knowledge of the function, and a genuine commitment to coaching and developing people.

What Our Manager Will Do 

• Lead, coach, and mentor a high-performing, highly engaged team of individual contributors supporting bureau content for the base system & customers
• Interview, hire, onboard, and retain exceptional talent while building a collaborative and accountable team culture.
• Provide input to departmental goals and help ensure those goals are met.
• Lead team members through Insurity’s performance management and development process.
• Communicate effectively and regularly with team members, customers, and other stakeholders.
• Manage financial responsibilities and activities for large projects
• Effectively manage release planning including capacity for resources
• Develop and maintain trusted customer relationships and effectively engage with internal and external stakeholders.
• Drive utilization across the team and communicate financial results, goal progress, and KPI's to direct reports.
• Perform hands-on individual-contributor work as needed to support the team and business objectives.

Who We’re Looking For

• Recommended: 5 years of experience managing people
• Recommended: Bachelor’s degree in a related field; equivalent work experience may be considered.
• Experience leading, managing, coaching, and developing a team of individual contributors
• Experience in the U.S. Property & Casualty (P&C) insurance industry, with the ability to apply that knowledge in a support and operational leadership environment.
• Ability to work U.S. Based hours (full-time ET Time Zone preferred)
• Highly proficient analytical and critical-thinking skills, written and oral English communication, time management, prioritization, and organization
• Strong ability to manage multiple priorities
• Self-starter mindset, willingness to learn, attention to detail, active listening skills, and ability to collaborate while working autonomously.
• Sound judgment and discretion when handling confidential information, ability to negotiate toward effective outcomes, and readiness to accept challenging assignments.
• Ability to apply hands-on experience as an individual contributor and break down complex issues into simple, clear terms.
• Willingness to complete Insurity’s Leadership Development Program and Insurity Manager Training within 12 months.
• Ability to travel approximately 10–30% as needed.

Thank you for your interest in Insurity!  Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. 

medical insurance; dental insurance; vision insurance; 401(K) match; paid maternity leave; paid paternity leave; disability insurance