Partner Enablement Manager

About Keyfactor 

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!

Title:  Partner Enablement Manager 

Location: United Kingdom; Remote

Experience: Mid Level 

Job Function:  Professional Services

Employment Type:  Full-Time 

Industry:  Computer & Network Security

Travel Requirements: <25%

About the position

The Career-Level Partner Enablement Manager collaborates on implementing strategic initiatives for our advanced partner ecosystem, ensuring key regional partners have the tools, training, and resources needed for successful product or service delivery.

Job Responsibilities

• Deliver partner trainings of Keyfactor solutions, services, and best practices.
• Collaborate on the design and delivery of training programs to educate partners about our products, services, positioning, competitive advantages, etc.
• Collaborate on the creation and curation of training content, including presentations, webinars, and product guides, tailored to different partner segments.
• Collaborate in defining and tracking key performance indicators to evaluate the effectiveness of partner enablement programs.
• Provide regular reports and insights to management regarding partner performance and the impact of enablement initiatives.
• Build strong relationships with advanced regional partners, and act as a primary point of contact and technical champion for partner inquiries and issues.
• Provide ongoing support to partners, address technical questions, and help them overcome any obstacles.
• Navigate the transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff.
• Act as the primary point of contact for partner inquiries, concerns, and escalations, addressing their needs promptly and effectively.
• Validate business goals are defined and attained. • Reduce the time to value through structured project playbooks.