Website Coordinator

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

The Website Coordinator supports the effective delivery, maintenance and optimization of EY websites and digital campaigns. The role coordinates web requests, timelines, stakeholders, developers, analytics and reporting to ensure work is delivered efficiently, accurately and in line with agreed priorities and service levels.

Your key responsibilities

• Manage digital projects through development of timelines, task assignment and progress tracking as needed.
• Manage the handoff and tracking of web leads.
• Liaise with internal teams regarding miscellaneous web requests.
• Manage email and web intake requests through the Zendesk ticketing system.
• Interface with Web Developers to help with site content, usability, maintenance, updating and evolution of the website.
• Analyze website traffic and seek opportunities and avenues to optimize performance.
• Collaborate with the team to build campaign reporting; analyze data in Adobe Analytics and consolidate results in PowerPoint to tell a story.
• Assist with tasks associated with the SEO and SEM strategy; monitor SEO web crawls in Conductor and support the SEO/SEM lead with technical updates.
• Manage and update web trackers and calendars daily.
• Conduct audits and actively participate in knowledge sharing.
• Organize files; own and manage the team SharePoint; and distribute digital marketing materials to relevant stakeholders.
• Identify and execute improvements for processes, content and campaign performance.
• Undertake other projects and duties as assigned.
• Work collaboratively with digital design and production teams.
• Successfully juggle competing priorities and multiple projects.
• Manage site updates as needed when tools, marketing strategies and best practices change.
• Work closely with marketers to support the end-to-end publishing process for select projects.
• Develop ideas to enhance and improve the global website and publishing processes.

Skills and attributes for success

• Coordinate multiple website workstreams, dependencies and stakeholders with strong attention to detail.