Engineer

About SK hynix America:

At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations. We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.

Work Model: Onsite

Key Responsibilities:

• Provide dedicated field application technical support for major HBM customers.
• Drive HBM product quality and stabilization, in collaboration with RAS support teams.
• Manage field quality control for current HBM products and future HBM generations.
• Lead and coordinate HBM product quality or technical enabling meetings with customers (weekly, monthly, quarterly).
• Lead new HBM projects with technical, quality material, and customer documentation.
• Align roadmaps and collaborate with ecosystem partners to support customer success.
• Orchestrate customer-specific specification support and technical guidance.
• Define with headquarters to properly engage with and enable customer projects

Minimum Qualifications:

• Bachelor’s degree in Computer Engineering or Electrical Engineering.
• 8+ years of experience in the semiconductor industry.
• Strong communication and strong personal relationships skills to coordinate between global customers and HQ in Korea.
• Understanding of whole technical development phases of HBM/DRAM and knowledge of AI applications using HBM/DRAM
• Willingness to travel and to build positive relationships with customers as needed.

Preferred Qualifications:

• Master’s or Ph.D. degree in Computer Engineering or Electrical Engineering
• 10+ years of experience in customer support in the semiconductor
• Background in design, test, or product engineering with understanding of HBM/DRAM architectures and specifications
• Debug skills and understanding of lab equipment for validation and failure analysis, mechanism
• Experience with JEDEC standard specification or product planning
• Monitoring junior FAEs and Experience leading technical teams

Requirement:     

• Authorized to work in the US