Software Engineer

Software Engineer- Portugal
(This is a remote role)

About Us
Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether its engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.

We’re growing, and we’re currently looking for a Software Engineer to join us.

About the Role
As a Software Engineer at Reachdesk, you will play a pivotal role in the design, development, and maintenance of our platform. You will be responsible for building robust, scalable, and high-performance solutions that power our customers' gifting strategies. You will collaborate closely with other software engineers, product managers, designers, and other business stakeholders, autonomously and as an individual contributor, to deliver the best gifting platform in the world in a scalable and efficient way.

Responsibilities

• End-to-End Development: Design, develop, and maintain features across our whole platform, from backend systems and integrations to responsive, user-friendly web interfaces. Our stack includes Ruby on Rails, Python, SQL, React, and modern JavaScript.
• API and MCP Development: Build, enhance, and maintain our public and internal APIs and their documentation, and our MCP server, adapting to the evolving needs of our customers and internal teams.
• AI-Assisted Engineering: Use AI development tools as a core part of your daily workflow - for coding, refactoring, testing, debugging, and documentation - while applying sound judgement to review, validate, and own everything you ship.
• Technical Ownership: Participate in technical decision-making and contribute to upholding high-quality engineering standards across the team, including code reviews, testing, performance, and accessibility.
• DevOps Practices: Advocate for and implement DevOps best practices, such as monitoring, logging, and incident response, to ensure system reliability and performance. Our current tools include Sentry, DataDog, New Relic, and Sidekiq.