Support Administrator

THIS POSITION REQUIRES A CURRENT TS/SCI with Polygraph clearances.

Core One seeks an experienced Principal Support Administrator to support the US Government in the Northern Virginia area.  The candidate will be responsible for proactively managing the principal’s calendar and unscheduled demands on the principal’s time, and preparing the principal for meetings. The work may also include providing, coordinating, and/or overseeing administrative support to others on the supported principal’s staff.

PRIMARY RESPONSIBILITIES
Calendar Management:

• Proactively manage calendar and schedule items by applying considerable knowledge of the principal’s role and responsibilities in relation to the supported mission, and working knowledge of larger mission priorities.
• Coordinate with others, primarily from work units within or superior to the principal’s organization, and with a diverse mix of internal and external contacts to effectively resolve calendar conflicts, applying a working knowledge of protocol. Notify attendees and their staffs of scheduled calendar items.   

Principal Support:

• Prioritize unscheduled demands and determine the threshold of issues that need to rise to principal’s attention, using sound judgment, considerable knowledge of the supported mission priorities, and working knowledge of Agency and/or IC concerns.
• Seek information from appropriate Agency/IC resources or other external resources to provide background information the principal will require to adequately address and resolve issues and concerns not deferred to others. Track assigned actions to ensure completion and response.
• Place and answer phone calls for the principal; employ proper protocols

Liaison:

• Exercise tact, diplomacy, and discretion while serving as principal’s liaison for interactions with officers at all levels within and outside the organization.
• Interact confidently and effectively on behalf of the principal by communicating orally or in writing their requirements and priorities on routine to moderately complex mission-related issues.
• Provide information or respond accurately to routine to moderately complex questions and/or technical/administrative issues and requests in a clear, concise, credible and courteous manner, and in the appropriate way (i.e., orally by phone or in person, or in writing via email, letter or memorandum).
• Maintain and expand a network of professional contacts and working relationships with personnel from the Agency, IC, and a diverse mix of internal and external contacts to influence work outcomes and accomplish duties. Build network relationships that influence officers beyond the supported principal’s organization.

Correspondence and Records Management: