Product Designer

Our Mission

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare. 

Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially. 

We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit. 

Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.

We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly-  so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.

Learn more at https://www.gethealthie.com/

About the role

We're hiring a Senior Product Designer to join our Product Design Team. You'll work alongside Product Designers, partner closely with the Director of Product Design, and collaborate daily with our cross-functional partners in Engineering and Product to shape the platform that thousands of healthcare organizations — and over 20 million patients — rely on every day.

Healthie sits at a rare intersection: a genuinely complex industry, an API-first product with real technical depth, and a customer base of clinicians and operators who care deeply about how their tools feel to use. For a designer who loves the craft of taking something dense and making it feel effortless, this is one of the most rewarding canvases in healthtech.

What you'll do:

• Champion design vision and execution for the areas you own — from early problem framing through interactive prototyping to engineering handoff and post-launch iteration.

• Partner with Product and Engineering across the full lifecycle — from understanding the real problem behind a brief and identifying actual requirements, to recognizing anti-patterns, weighing feasibility and trade-offs, and shaping a phased build plan that's both ambitious and realistic.

• Translate complexity into intuitive experiences — clinical workflows, billing logic, and regulatory constraints absorbed into interfaces that feel calm and obvious to use.

• Bring exceptional visual craft to every screen, every state, and every flow.

• Evolve our design system as a natural part of every feature you ship. Design systems maintenance and evolution is an integrated aspect of our feature design process — every feature you ship makes the system stronger.

• Mentor designers on the team — pairing on work, giving thoughtful feedback in critique, and modeling the standards we hold ourselves to.

How we work:

• Figma fluency is assumed at this level of experience. Day-to-day, though, we work in something newer — a cutting-edge, AI-accelerated design workflow built around real-code interactive prototyping. This is where the industry is heading next, and we've moved early.

• Most candidates haven't worked this way before — that's expected. If you bring the design instincts and the curiosity, we'll bring the tools and the training.

• We're small, senior, and tightly cross-functional. We care deeply about craft and detail, we move quickly, and we treat our design system as a living, evolving asset that grows stronger with every feature.

If you want to do the best work of your career on a product that meaningfully changes how care gets delivered — and on a team that's serious about craft, simplicity, and impact — we'd love to meet you.

About you 

• 5–8 years as a product designer at a fast-paced, design-led software company.

• Exceptional visual design fundamentals. Your portfolio shows discipline in type, hierarchy, layout, spacing, color, and polish across every screen and every state. You have a mastery of design principles — you understand the rules of design well enough to discern if, when, and how to break them.

• Deep knowledge of best-in-class UX patterns and the ability to recognize anti-patterns. You can look at an interface and immediately see where the design has drifted from established best practice, and you know how to research and articulate the right solution.

• Advanced systems thinking, with hands-on experience building and maintaining a functional design system. You have experience maintaining and evolving a functioning design system — establishing patterns, documenting them, partnering with front-end engineering on implementation, and propagating consistency across a large product surface.

• The ability to absorb complex, compliance-heavy subject matter and translate it into intuitive interfaces. You build deep mental models of unfamiliar domains quickly, then design as if the domain were second nature to your users.

• Prescriptive solutions delivered with discernment. You ship the right solution for the problem, aligned with best-practice design patterns and grounded in clear rationale. You partner with PM and Engineering to weigh trade-offs between a quick fix and a heavier lift, and you bring a confident point of view to every project.

• Self-motivated and driven. You take initiative on the design opportunities you see across the platform, while keeping your work aligned with the design vision set by the Director of Product Design and R&D leadership. You're energized by the chance to identify and realign inconsistencies, and to radically simplify complexity into intuitive user experiences.

• Lived experience working cross-functionally inside a large R&D organization. You've partnered daily with Product Managers, Engineers, and other Designers across multiple squads, and you know how to bring partners in early and turn cross-functional conversations into better outcomes.

• A strong foundation in HTML and CSS fundamentals. You understand and can discuss flexbox, CSS Grid, layout primitives, responsive behavior, semantics, and accessibility well enough to design with the medium rather than against it.

Nice to have

• • Experience in healthcare, fintech, legal tech, insurance, or other regulated, high-complexity domains. Healthtech or EHR experience is a plus.

  • Experience using AI-assisted design tools or real-code prototyping workflows.

  • A clear personal point of view on craft, design culture, and how great design teams operate.

Details, details

• This is a full-time, NYC-Hybrid position.
• U.S. work authorization is required.
• The base salary for this position is $150,000 - $185,000.

Interview Process

• Quick chat with someone from our Talent team (15 minutes)
• Interview with Betty, Director of Product Design (45 minutes)
• Interview with Max, Director of Product and Jonathan, VP of Engineering (20 minutes)
• Interview with Cavan, CTO (20 minutes)
• On-site interview with Betty (30 minutes)
• Reference Checks

Learn more at gethealthie.com/careers.

Healthie is subject to HIPAA and other security and privacy frameworks, and this job entails training and conformance to expectations regarding security and compliance.

Healthie participates in e-verify.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.