Account Coordinator

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Competency  

Client Excellence – Account Excellence

Role Type

Senior Account Coordinator

The opportunity

Senior Associate at C&I team supports the Account Manager and the Account Leadership team; Global Client serving Partner, Global Client Executive to develop and manage relevant activities on designated Priority accounts. The Senior Account Coordinator will be expected to provide high quality and insightful support to account teams on Go-to-market activities. The Senior Account Coordinator will build network across the account leadership and within GDS to develop account knowledge to benefit the regional/global Account team and our relationship and business with the client.

Your key responsibilities

Account Management

• Own account reporting and ensure relevant stakeholders receive and understand reported data 
• In liaison with the Client Service Partner and Director, own the account planning process and ensure regular reviews against planned milestones and targets.
• Understand the strategic communication and stakeholder engagement requirements to progress the account plan agenda, and work with global teams to respond and deploy
• Provide relevant knowledge to Account teams – focus on dissemination of business analysis and research, competitive intelligence and relevant firm thought leadership
• To liaise and work with onshore account teams and internal business services groups to scope new support requirements, build processes for the execution of account management tasks, and ensure effective transition of work to the remote GDS support platform
• Client Relationship Development
• Contribute to complex account and business development needs, including global account planning, go-to-market research and strategy, pursuit or sales support, pitch development, among others
• Work with BMC point of contact to plan and execute marketing initiatives that directly drive revenue
• Accelerate strategy execution, particularly around prioritized Regions and strategic solutions.
• Understand market trends, what is on our clients' agenda and how these translate into revenue generating opportunities. Monitor solution revenue to understand success, opportunities, underperformance