Business Process Associate

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Operations Manager / Team Lead

What You Will Be Doing

In this individual contributor role, you will manage high-volume transactional workflows including quoting, purchase order validation, billing coordination, and asset transfers across different international time zones (US and EU business hours). Your day-to-day will involve scrutinizing complex transfer agreements, flagging discrepancies, and acting as a primary operational liaison via shared inboxes and internal channels. Success in this position requires meticulous attention to detail, a process-oriented mindset, and the ability to triage and resolve issues collaboratively to maintain our service level agreements (SLAs).

What You Will Bring to ChargePoint

• Prepare accurate and timely quotes for customers in the US and EU regions, applying appropriate pricing, currency, and regional tax/VAT requirements for spare parts and warranty renewals.
• Validate customer Purchase Orders (POs) against agreed quotes, ensuring accuracy in item descriptions, quantities, pricing, and delivery details.
• Process orders promptly within our systems and coordinate with the Billing team to guarantee accurate and on-schedule invoicing.
• Manage end-to-end asset transfer requests for CPaaS (Charging-as-a-Service) and standard assets, ensuring all documentation is legally executed and meets compliance standards.