Support Advisor

Job Summary

InterSystems seeks experienced candidates who are creative, motivated, and energetic problem solvers to join a group of experts supporting development and administration of public and private integration projects, working with advance healthcare interface technologies such as HL7 ,CDA, CCD, etc.

 These projects use InterSystems’ HealthShare, a health informatics platform for interoperability and analytics, to implement integration solutions for private and public hospitals, state and country-wide healthcare networks.

 As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers and architects create and support their application integration systems in real world environments.

 You will have the opportunity to work with the world’s leading healthcare organizations. 

 Responsibilities

• Contribute to a smart, cooperative, problem-solving team in a fast-paced environment.
• Work with a broad range of proven and cutting-edge technologies, in areas including object, web, relational, networking, storage, high availability, performance, integration, and database.
• Be expected to obtain an in-depth understanding of these technologies.
• Enhance your personal interaction, presentation, and leadership skills working with developers around the world.
• Chose a career path with core database technology, application development tools, application integration, or customer relationships.
• Gain exposure to real world applications.
• Be challenged to apply and develop your creative problem-solving skills.
• Collaborate with other areas of the company responsible for QA, Engineering, Education, and Sales.

Experience and Qualifications

• BS in Computer Science, Engineering or hard Science
• Programming experience (SQL, C, C++, COS, Java, etc.)
• Knowledge of AI, machine learning and generative AI concepts, capabilities and limitations.
• Ability to use Company-approved AI tools for documentation, development, troubleshooting and data analysis, and to validate outputs.
• Understanding of responsible AI, including privacy, security, patient confidentiality, bias and human oversight.
• Enthusiasm for solving interesting problems.
• Excellent analytical skills
• Strong Communication skills a must.

 Education and Training

• BS in Computer Science, Engineering or hard Science

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.