Operations Associate

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow cross-functional teams abroad. We hire the smartest people and place them into great companies. If you're interested in a Frontier role and you apply and are accepted, we'll screen you through assessments and interviews and aim to connect you with the right opportunity.

Think of us as your personal talent agent — and good luck with the application! 😊

Work Details

• This is a remote, 6-month contract opportunity.
• You will be working U.S. shift hours.
• The role will involve a significant amount of hands-on data entry, data review, and quality assurance work.
• Compensation: USD 700-750

NOTE: Candidates who pass the initial application review will be required to complete a skills assessment as part of the selection process. 

About Thumbtack

Thumbtack is a technology company helping millions of people confidently care for and improve their homes. Through its platform, homeowners can get personalized guidance for their homes and connect with skilled local professionals for everything from routine maintenance and small repairs to major home improvement projects.

Thumbtack's marketplace connects homeowners with a community of approximately 300,000 local service businesses across the U.S., helping homeowners get projects done while enabling local professionals to grow their businesses. 

This role will support operational work related to neighborhood maps, including data preparation, quality assurance, and manual review.

Key Responsibilities

• Support operational projects by preparing, reviewing, and maintaining data and related materials.
• Clean and prepare data files using Excel or Google Sheets, including using formulas, creating or deleting columns and rows, and standardizing data for upload. 
• Perform manual review and quality checks to identify errors, inconsistencies, or missing information.
• Work with tools such as Trello and HubSpot to organize contacts and operational workflows.
• Analyze performance data and compile results into clear reports and Google Slides.
• Coordinate with internal stakeholders to ensure data and operational tasks are completed accurately and on time.

Requirements

• 2+ years of relevant professional experience in data entry, data operations, data processing, data analysis, or similar work.
• Very strong proficiency in Google Sheets or Excel.
• Experience with data entry, data processing, data cleaning, or similar operations work.
• Excellent attention to detail and organizational skills.
• Proficiency in written and spoken English.
• Comfortable performing detail-oriented and repetitive manual review while maintaining accuracy.
• Ability to work independently and consistently meet deadlines.