Sales Operations Analyst

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Sales Operations Analyst

McLean, Virginia, USA | Work Model: On-site at Appian Headquarters

Transform sales data into actionable insights through AI-powered analysis and automation, and own sales performance reporting to drive strategic decision-making across the enterprise sales organization.

ABOUT THE TEAM

The Sales Operations team enables reporting and analytics for Appian's global sales organization, delivering the insights that fuel revenue growth in AI-Powered Process Automation. This team owns the full analytics lifecycle from pipeline visibility to quota attainment tracking, partnering directly with sales leadership to optimize performance. You will have autonomy to architect reporting frameworks and deploy AI-driven automation that accelerates decision-making for a high-growth enterprise software company.

THE OPPORTUNITY

Appian is scaling its enterprise sales motion as demand for AI-Powered Process Automation surges across financial services, government, and healthcare sectors. This role exists to transform how our sales organization leverages data by implementing advanced analytics, hypothesis-driven insights, and AI-enabled workflows that eliminate manual reporting overhead. You will become the trusted analytics partner to sales leadership, directly influencing territory planning, forecasting accuracy, and revenue optimization strategies.

WHAT YOU'LL DO

• Architect and own sales performance reporting systems that deliver real-time visibility into pipeline health, bookings trends, and quota achievement across all segments and geographies.
• Execute hypothesis-driven analysis to uncover sales productivity patterns, conversion bottlenecks, and opportunity trends that inform strategic decisions on resource allocation and go-to-market optimization.
• Lead the deployment of AI automation and workflow enablement solutions that reduce manual reporting cycles and accelerate access to actionable insights for field sales teams and executives.
• Partner with sales leadership to design and maintain executive dashboards and analytics frameworks that support quarterly business reviews, forecasting processes, and territory planning initiatives.