Compliance Program Manager

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology - our purpose is to empower futures through a relentless pursuit of excellence!

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Position Overview

ITS is seeking a detail-oriented, process-driven individual to join our Compliance team as the SCA Compliance Program Manager. This individual contributor role ensures that Operations and other stakeholders are following the day-to-day flow-down, tracking, and reporting processes that manage ITS's Service Contract Act (SCA) and/or other governmental obligations, including but not limited to USPS-specific requirements. The Program Manager works under the general guidance of the Director, Compliance & Risk Management and collaborates closely with Operations, Legal, Carriers, and outside consultants to build out and continuously refine the compliance process.

While this is an individual contributor role, the Compliance Program Manager holds authority to require corrective action from Operations, and to identify and drive resolution of SCA-related flow-down gaps with Carriers through ITS's existing contractual and onboarding processes.

Primary Accountabilities

Carrier Onboarding & Acknowledgements

• Collaborate with Operations to facilitate subcontract carrier onboard calls to present the topics of SCA requirements, quarterly reporting requirements, deploy the handbook, and obtain signed acknowledgements.
• Facilitates the quarterly SCA acknowledgement cycle across active carriers, tracking responses and escalating non-responses.
• Ensures on-time completion of the required USPS - Subcontract (SubK) reporting.
• Addresses carrier pushback or non-compliance directly with the Operations team to resolve at the operational level; escalates as appropriate if unresolved.