Technical Product Manager

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

• Lead a team of talented software engineers from around the world
• Define strategy, roadmaps, and product requirements for compelling customer-facing experiences
• Lead projects to level up internal teams to become AI-native
• Drive alignment among stakeholders on user experience, priorities, and timelines
• Conduct market and competitive research to inform product decisions
• Make data-informed decisions that align with strategic goals
• Track product performance metrics and report progress against goals
• Communicate product features and requirements to audiences of varying technical backgrounds, including business stakeholders, software engineers, designers, and executives
• Perform related duties as assigned, within your scope of practice

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 5+ years of product management experience
• Comprehensive understanding of software development processes
• Strong critical thinking and first-principles problem-solving
• Sound understanding of UX design principles
• Working knowledge of technical concepts such as databases/SQL, APIs, and HTML/CSS
• Experience with AI tools (e.g., Claude, Cowork, Codex) for personal or team productivity and workflow automation
• Familiarity with project/roadmap tools such as Jira or Linear
• Ability to manage competing priorities in a fast-paced, changing environment
• Strong organizational and communication skills

EDUCATION:

• Bachelors degree in engineering, computer science, or a related technical field
• Alternatively, a bachelors degree in a non-technical field paired with relevant technical experience, coursework, or a certification (e.g., coding bootcamp)