Project Manager

Lead complex client engagements and become a trusted workplace adviser who turns ambitious client goals into exceptional outcomes.

As a project manager at Gallup, you'll create structure and momentum across client engagements while building the expertise, relationships and commercial acumen that strengthen your impact as a strategic partner. This role is ideal for someone who thrives on orchestrating complex projects, working directly with clients and taking on account leadership and advisory responsibilities.

If you're energised by bringing order to complexity, building trusted relationships and helping clients solve business challenges, you'll thrive in this role.

What You’ll Do

• Design and manage delivery structures that create clarity, accountability and predictable outcomes across complex client engagements
• Develop integrated project plans, coordinate resources and manage dependencies, milestones and timelines throughout the project life cycle
• Take ownership of client accounts, balancing delivery excellence with strategic advisory and account growth responsibilities
• Establish governance processes, decision-making frameworks and communication plans that align stakeholders and support successful delivery
• Monitor project health, scope, budget and commercial considerations while proactively identifying and mitigating risks
• Orchestrate collaboration across consulting, research and operational teams to maintain execution momentum and outstanding client experiences
• Build trusted relationships with clients and stakeholders, fostering confidence and alignment throughout project delivery

Who We Want

• Operational architects who bring order to complexity, anticipate challenges and create systems that enable successful execution
• Trusted advisers who build credibility quickly, communicate with confidence and develop deep relationships with clients and colleagues
• Strategic thinkers who connect project details to broader business objectives, apply sound judgement amid ambiguity and recognise opportunities to create long-term client value
• Client-focused partners who are energised by understanding client needs, delivering excellent service and helping organisations achieve meaningful outcomes
• Driven achievers who thrive in competitive, fast-paced environments, embrace responsibility, demonstrate initiative and continuously seek opportunities to learn and grow

What You Need

• Bachelor’s degree required
• At least four years of experience in project management, client management, consulting or professional services roles required, including experience managing multiple projects, stakeholders and competing priorities in a fast-paced environment
• Professional fluency in French and English required
• Experience in a client-facing role required
• Experience supporting account growth, business development or strategic client relationships preferred
• Project Management Professional (PMP), PRINCE2 or comparable project management certification preferred
• Experience using AI tools to improve productivity, strengthen workflows, develop content, synthesise information and enhance client outcomes preferred
• A commitment to working on-site at Gallup’s London office at least three days per week required
• Eligibility to work in the United Kingdom required; this position is not eligible for employment visa sponsorship

What You’ll Experience

• Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
• An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
• Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.
• Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
• A vibrant workplace: Enjoy working in our inspiring workplace in the world-renowned The Shard, boasting captivating views of the London skyline and River Thames and with direct access to London Bridge Station.

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes competitive pay; medical, dental, vision, life and other insurance options; a pension; an employee stock ownership program; mass transit reimbursement; a cycle-to-work scheme; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing.

Gallup is an equal opportunity employer. Employment decisions are based on qualifications and business needs. We value diversity and are committed to an inclusive workplace.

To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.

Agencies: We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants.

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