Business System Analyst
US$89,000 – US$119,000 / yr base salary
Posted 28 Aug 2026
Advertised as “Sr Business System Analyst ”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- People management
- Employment
- Hybrid
| Base salary | US$89,000 – US$119,000 / yr |
|---|
Field of studyAccounting, Computer Science, Finance, Information Systems
Study levelBachelor's
About SimpliSafe
We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.
We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring?
Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
What You’ll Do
Reporting to the Order-to-Cash Senior Product Manager, you'll own billing system operations and drive ongoing optimization of Zuora and order-to-cash applications. You'll build solutions that identify, quantify, and resolve issues across the billing and payments domain, and partner cross-functionally with Finance, CX, and various Enterprise Information Systems teams to strengthen billing operations, controls, and policies that reduce operational risk and deliver innovative customer experiences.
Primary Responsibilities Include
- Serve as primary system administrator for order-to-cash applications (e.g., Zuora, AvaTax, and payment processing vendors), maintaining and enhancing their configurations, integrations, workflows, and user access.
- Design, implement, and test internal controls across order-to-cash processes, such as access reviews, reconciliations, and exception monitoring, to reduce operational and compliance risk.
- Partner with business stakeholders across Finance, Tax, CX, and eCommerce to identify system needs, document solutions, and publish related processes and procedures.
- Monitor system and process effectiveness, and recommend improvements to keep daily operations accurate, complete, and efficient.
- Support the engineering organization by providing acceptance criteria, participating in test reviews, giving demo feedback, and gathering stakeholder approvals on new features and releases