Front Desk
US$17 – US$19 / hr base salary
Posted 5 Oct 2026
Advertised as “Front Desk - Full benefits, no weekends, 401k matching!”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 1+ yrs
- Management level
- Individual contributor
- Contract
- Full-time
| Base salary | US$17 – US$19 / hr |
|---|
Study levelCertificate
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Company: Virginia Eye Consultants
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Patient Coordinator Supervisor
Location: This is a full-time position located in Virginia Beach, VA and does require occasional travel to satellite offices in Norfolk, Suffolk, and Hampton. We pay mileage!
Pay: $16.50-18.50 DOE
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
- Manage patient flow in the office
- Knowledge of common fees charged for common visits and collect correct payments
- Complete daily reconciliations / close day / countdown cash drawer
- General office duties and cleaning to be assigned by manager
QUALIFICATIONS
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice