Front Office Specialist
US$16 – US$17 / hr base salary
Posted 1 Oct 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 1+ yrs
- Management level
- Individual contributor
- Contract
- Full-time
| Base salary | US$16 – US$17 / hr |
|---|
CertificationsHigh School Diploma
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Job Title: Front Office Specialist
Company: Clarkson Eyecare
Location: Edwardsville, IL
**Training Provided – No medical/eyecare experience required!
Pay:** Our pay range is typically $16-16.50/hr (depending on experience), plus bonus and commission!
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Competitive Base Pay + Bonus
- Paid Maternity Leave
- Employee Discounts
Hours:
- Full Time
- Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm (exact hours vary by day and location)
- You may need to work a little earlier and/or later as needed
- You will not work all of these hours, but you must have open availability to work any shift within these hours
SUMMARY
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
- Provide exceptional customer service during every patient encounter (in person or via phone).
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
- Answer phones (both external and internal); assure prompt, courteous service at all times.
- Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule.
- Double check insurance authorizations to ensure completion and build accurate flow sheets.
- Check out patients and collect correct payments according to procedures.