Manufacturing IT Technician
Posted 9 Dec 2025
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 2+ yrs
- Management level
- Individual contributor
No salary listed for this role.
Study levelCertificate
Field of studyInformation Technology (or related)
Study levelAssociate degree or higher
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
AST SpaceMobile is currently seeking a skilled Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing environment. This role ensures smooth operation of hardware, software, and network infrastructure — including Manufacturing Execution Systems (MES) — while contributing to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment.
Key Responsibilities
- Provide technical support to end users for workstations, servers, and mobile devices (hardware and software).
- Assist with deployment of on-premises hardware including routers, switches, Ethernet cabling, servers, workstations, monitors, and printers.
- Manage user accounts in on-premises Active Directory and cloud-based identity providers (Azure AD, Intune, etc).
- Perform software installations, patches, and upgrades to maintain system security and integrity.
- Troubleshoot issues to isolate and diagnose common hardware and software problems.
- Create and maintain accurate systems documentation.
- Escalate complex issues to subject matter experts when required.
- Provide first-level support for Manufacturing Execution Systems (MES).
- Troubleshoot and resolve issues impacting production systems promptly to minimize downtime.
- Work closely with production teams, quality engineers, and IT leadership to implement technology solutions.
- Train end-users on IT tools and ensure proper usage of MES and other systems.
- Identify opportunities for process optimization and system enhancements
- Perform other related duties as assigned.
Qualifications
Education:
- High school diploma or equivalent required; associate or bachelor’s degree in IT or related field preferred.
- IT-related certifications (Microsoft, CompTIA, VMware) are a plus.
Experience: