Program Manager

Position Overview

Alarm.com (ALRM) is a profitable, growing technology company delivering cloud-based software and connected device solutions in the Internet of Things (IoT) space. As we continue to grow and scale globally, our ERP and finance systems are critical to operational efficiency, financial accuracy, scalability, and cross functional alignment across the organization.

We are seeking a Program Manager to lead and coordinate key initiatives across Alarm.com’s Finance Systems portfolio, including ERP platforms, billing systems, procurement applications, and related finance technology initiatives. This individual contributor role will help drive execution across cross functional programs by managing timelines, dependencies, risks, communications, and operational coordination across multiple teams.

This role is ideal for someone with strong program or project management experience who can independently manage workstreams, improve organizational alignment, and help drive successful delivery across business critical finance systems initiatives.

The Program Manager will partner closely with Finance, Accounting, Engineering, Billing, Operations, and external implementation partners in a highly visible and collaborative environment.

What You’ll Do

• Lead and coordinate Finance Systems initiatives across ERP, billing, procurement, and related operational platforms
• Manage project timelines, dependencies, risks, action items, and communication across multiple concurrent initiatives
• Partner with Finance, Accounting, Engineering, Operations, and external vendors to drive program execution and delivery alignment
• Drive governance activities including status reporting, stakeholder updates, meeting coordination, and issue tracking
• Collaborate with business and technical teams to support planning, execution, and rollout of finance systems enhancements and transformation initiatives
• Track cross functional dependencies and proactively identify and mitigate delivery risks or operational impacts
• Facilitate prioritization discussions, milestone tracking, and follow through across project teams
• Coordinate with implementation partners and vendors to support execution against agreed timelines and deliverables
• Maintain program documentation, reporting, communication plans, and operational processes across initiatives
• Drive process improvement efforts that enhance execution consistency, visibility, and cross team coordination
• Support organizational readiness and change management activities related to finance systems initiatives
• Other duties as assigned 

Required Experience

• 5–8 years of experience in program management, project management, business operations, or related roles supporting enterprise systems or operational initiatives
• Experience managing or coordinating cross functional projects with multiple stakeholders and dependencies
• Experience working with Finance, Accounting, ERP, billing, procurement, or operational systems initiatives
• Strong organizational and communication skills with the ability to manage competing priorities and drive follow through
• Experience coordinating timelines, risks, deliverables, and stakeholder communication across projects or programs
• Ability to independently drive programs and influence cross functional stakeholders without direct authority
• Experience working with vendors, implementation partners, or external consulting teams is a plus
• Ability and willingness to learn and use AI tools to improve productivity

Domain Knowledge

• Familiarity with ERP systems, finance systems, or enterprise operational platforms
• Understanding of project coordination, program governance, and cross functional delivery processes
• Ability to manage dependencies and support risk mitigation across multiple workstreams
• Working knowledge of finance or operational business processes is preferred
• Ability to quickly understand business workflows and support operational transformation efforts

Ways of Working

• Organized, proactive, and detail oriented
• Collaborative and effective in cross functional environments
• Comfortable operating in evolving environments with changing priorities and ambiguity
• Strong ownership mindset with the ability to independently drive work forward
• Effective communicator with both technical and non technical stakeholders
• Hands on and execution focused while maintaining awareness of broader program goals
• Continuous improvement mindset with a focus on operational efficiency and scalable processes

Nice to Have

• Experience supporting ERP implementations or finance systems transformation initiatives
• Familiarity with environments that include both homegrown and third party enterprise systems
• Experience supporting governance, PMO, or portfolio coordination activities
• Exposure to SaaS, subscription, or hardware related business models
• Familiarity with tools such as Jira, Confluence, Microsoft Project, Smartsheet, and other Microsoft productivity and collaboration tools
• PMP, Agile, or related project/program management certifications are a plus

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range$100,000—$120,000 USD