Financial Crimes Quality Assurance Analyst

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Phoenix, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

The Financial Crimes Quality Assurance (QA) Sr. Analyst is responsible for supporting the execution, consistency, and continuous improvement of the quality assurance program focused on Second Line of Defense (2LoD) Financial Crimes activities, including oversight, review, challenge, and governance functions across BSA/AML, Sanctions, and Fraud.

This role ensures that 2LoD processes are performed with consistency, accuracy, and in alignment with regulatory expectations and internal standards. The Sr. Analyst will validate the quality and accuracy of analyst work, evaluate identified issues and observations, and assist with the execution of QA reviews, as applicable. The Sr. Analyst will partner closely with the QA Manager in the development and enhancement of QA processes, promote consistency, and strengthen the effectiveness of the overall QA program.

What You Will Do:

Quality Oversight & Analyst Support

• Perform quality checks of analyst work to ensure consistency and adherence to QA standards and procedures
• Provide ongoing coaching, technical guidance, and on-the-job training to QA Analysts
• Support calibration activities and promote consistency in QA review outcomes across the team

Issue Management & Reporting

• Review deficiencies, observations, and issues identified by analysts for appropriateness, completeness, and severity

• Assist with validation of issue remediation and review closure evidence for identified issues

• Support preparation of QA reporting, metrics, and management updates

QA Review Execution