Strategic Account Manager

Job Title: Senior Strategic Account Manager

Job Location: Mountain View, CA

Job Type: Full Time, Onsite, Monday - F­riday

About the Role

We are seeking a highly motivated and driven individual for the position of Strategic Account Manager. As a key member of our Global Business Team, this strategic position will be responsible for managing and growing a portfolio of clients, conducting market research, and developing effective sales strategies. The successful candidate must have strong client facing skills, excellent account management abilities, and a deep understanding of project management.

Key Responsibilities

• Manage and grow a portfolio of strategic and enterprise clients through effective account management, driving long-term partnerships and revenue growth.
• Build trusted client relationships by providing strategic guidance, proactive recommendations, and exceptional customer service.
• Oversee campaign strategy and execution within the MediaGo DSP to maximize performance, client satisfaction, and incremental revenue growth.
• Analyze campaign performance and provide clear, data-driven insights and strategic recommendations through compelling client presentations and business reviews.
• Own client-facing activities, including campaign briefings, status calls, quarterly business reviews, and executive presentations.
• Lead cross-functional collaboration with Sales, Product, Algorithm, and Analytics teams to ensure seamless campaign delivery and identify upsell and expansion opportunities.
• Resolve complex campaign and technical issues while serving as the primary escalation point for clients.
• Conduct market research to identify industry trends, competitive insights, and new business opportunities within existing accounts.
• Stay current on AdTech trends, platform updates, and best practices, and apply industry knowledge to improve campaign performance and client success.

Qualifications

• Bachelor's degree in business, marketing, or a related field 5+ years of experience in B2B ad sales or account management
• Strong client facing skills and the ability to build & maintain relationships
• Self-motivated and results-driven with a proven track record of achieving or exceeding sales targets
• Professional proficiency in Mandarin Chinese is a must
• Excellent communication and presentation skills
• Ability to be a self-starter & a team player
• Strong organizational and time management skills
• Experience with the OKR Framework is a plus
• Ability to work on-site 5 days a week in our Mountain View office