Systems Administrator

Company Description

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services. By offering one integrated platform across solar, battery storage, HVAC, heat pumps and more, Palmetto helps homeowners make home energy more affordable, reliable and accessible. Today Palmetto serves hundreds of thousands of homeowners, across 30+ states, building the operating infrastructure for the consumer energy transition, one home at a time.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Manager, Core Systems.

Summary of Role 

We are seeking a highly capable Senior Systems Administrator to lead the administration, optimization, and evolution of our Core Systems ecosystem. This role is ideal for someone who combines deep technical expertise with strong project ownership, a cloud-first mindset, and the ability to mentor junior team members.

You will play a critical role in scaling and securing our SaaS environment, improving operational workflows, and driving automation—including the adoption of AI-powered solutions—across IT and the broader organization.

Scope of Responsibilities

• Manage SaaS applications from access, configuration, and lifecycle perspectives
• Architect and lead Core Systems projects to improve business operations
• Optimize onboarding/offboarding workflows through automation
• Support and enhance security and compliance initiatives
• Mentor junior staff and act as a technical leader within the team
• Own and drive IT-related AI initiatives across the organization

Strategic & Tactical

Systems Administration & Ownership

• Serve as the primary administrator and technical owner for key business systems, including:

• Google Workspace (Communications and productivity tools)

• Tray.io or other middleware/iPaaS platforms