Strategy And Operations Manager

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity: 

As Senior Manager, Global Strategic Project, you will be instrumental in helping the Strategic Project Director to drive the implementation of global initiatives and innovations. In this high impact role, you will be responsible for safeguarding Agoda’s market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers.  

You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.  

The role is based in Bangkok and reports to the Strategic Project Director.  

In this Role, you’ll get to: 

• Lead a team towards maximizing business performance and competitive situation of the hotel supply organization 

• Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability.  

• Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement.  

• Develop, implement, and improve new operational tools to gather internal and external insights 

• Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners 

• Work with senior stakeholders across multiple departments to drive projects and goals to completion
   

What you’ll Need to Succeed: 

• ~12+ years operations, strategy or project management experience required; team management experience is a plus